Shared FACS Facility FAQ
How do I book time with an operator?
After you have registered, staff will review the submitted BSL-2 information for your projects. Once your BSL information is reviewed by the staff you can access and book staff-assisted instrument time on any of our instruments. Timeslots with available operators will appear as green on the instrument calendars. If the desired appointment is not available with a single operator, a message will display indicating the last time available - this indicates the appointment selected requires more than one operator. Click OK, then simply book a second appointment for the remaining time and the second slot will be assigned to the next operator. Please reserve sufficient time for both setup and cleaning.
How much time should I reserve?
Allow sufficient time for setup, sample analysis/sort, and for cleanup. The operator must stop with sufficient time to clean the instrument before the next user. Complete cleaning is MANDATORY. Failure to adequately follow cleaning procedures will incur additional charges (instrument + staff) of 30-60 min, depending on time required to restore optimal instrument performance. After the 3rd infraction, user status will be changed to staff-assisted and independent operation of facility instruments will not be allowed.
Minimum time guidelines for staff-assisted appointments are below:
Analyzers (30min minimum appointment):
-SETUP: 5 minute QC and setup PLUS time to run compensation controls and set up template (~5-10min)
-CLEANUP: Minimum of 10 minutes cleaning time.
Sorters (1 hour minimum sort appointment time):
-SETUP: 15 min plus time to run compensation controls and setup template (10-15min, can be longer if many comp controls or low bead/cell numbers)
-CLEANUP: Minimum of 15 min. for sorters, if running human or infectious samples (or yeast or bacteria) BSL-2 cleanup on sorters requires 25min
How do I know what machine to book?
The configuration of each instrument, including lasers, and standard detector filters can be viewed on the website
. If you are new to flow cytometry, or have additional questions, you can book a consultation appointment
to discuss your experiment(s).
What happened to my files?
All experiment files are uploaded to Stanford Medicine Box SSFF Archive as a single zip file. For users with Macs, the native file extractor on the Mac will unzip the experiment folder without a problem. For users with a PC, the native extractor program has trouble reading the zipped file's header information and you will see an error: 'File not valid', or something similar. Simply download the free 7-zip program (www.7-zip.org
), install, and use to unzip the files. To do this, right-click and select 'Extract with 7-zip'.
How do I get trained to run the analyzer or sorter myself?
To request training on the instrument, you must first be a fully registered user. Once your regsitration is complete, navigate to New Users, Book Training. This page contains all the details and instructions needed to train as a self-operator on each type of instrument.
How do I request after hours use?
After you have been an independent user for a reasonable amount of time (always >20h independent operation), email the director to review troubleshooting and apply for afterhours access. After hours use approval is considered on a case by case basis.